shipping & returns
Shipping Policy Diamond Black formal shipments
We post most orders within 24 to 48 business hours, but problems may occur that are outside our sphere.
But it is not more than 3 working days.
It is extremely important for us that our customers are always satisfied with our products.
Return or exchange due to customer regret or purchase errors:
You have 7 calendar days to make a return or exchange order.
Requirements to validate the return or exchange:
1- The product must be unchanged.
2 - It cannot have been used.
3- They cannot be dirty or with any mark of use.
4- It must be in its original packaging.
5- The product screen must be original (without cuts, glue, stylized, washed, dried or with cosmetic residues).
6- Freight on behalf of the buyer.